Terms of Service

Effective Date: March 10, 2026  |  Last Updated: March 10, 2026

Welcome

These Terms of Service ("Terms") govern your use of the A-Zen Designs website at a-zendesigns.com and any purchases you make through it. By using our site or placing an order, you agree to these Terms.

A-Zen Designs is an independent business based in Texas.

Products & Pricing

All products are handcrafted and made with intention. Because of the nature of handmade goods:

• Slight variations in color, texture, or appearance are normal and part of what makes each piece unique
• Prices are listed in US Dollars (USD) and are subject to change without notice
• We reserve the right to correct any pricing errors
• Product images are representative but may vary slightly from the actual item

Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely through Stripe or PayPal at the time of purchase.

By completing a purchase, you confirm that:

• The information you provide is accurate and complete
• You are authorized to use the payment method provided
• You are at least 18 years old (or have parental consent)

Shipping

We currently offer free shipping on all orders. Processing times vary depending on the product:

• Standard items: Ships within 3–7 business days
• Custom orders: Timeline discussed during the design process

Once shipped, delivery times depend on the carrier and your location. We are not responsible for delays caused by the shipping carrier.

Custom Orders

Custom and personalized orders are created just for you. Because of this:

• All custom orders require approval before production begins
• Custom orders are non-refundable once production has started
• We'll work with you through the design process to make sure you love it before we create it

Returns & Refunds

We want you to love your purchase. If something isn't right:

• Damaged or defective items: Contact us within 7 days of delivery with photos, and we'll make it right (replacement or full refund)
• Standard products: Returns accepted within 14 days of delivery. Items must be unused and in original condition. Buyer is responsible for return shipping.
• Custom/personalized items: Non-refundable once production has begun (see above)

To initiate a return, please contact us with your order details.

Intellectual Property

All content on this website — including designs, images, text, logos, and graphics — is the property of A-Zen Designs and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Website Use

You agree to use this website for lawful purposes only. You may not:

• Attempt to interfere with the site's operation
• Use automated tools to scrape or collect data
• Impersonate another person or misrepresent your identity
• Use the site for any fraudulent or illegal activity

Limitation of Liability

A-Zen Designs shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the specific product in question.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.

Contact Us

Questions about these Terms? We're happy to help:

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